24 Hr Crisis/Info Line 519-941-HELP (4357) 905-584-HELP (4357) 1-800-265-9178 "When I needed help, you were there." A Counsellor is available 24 hours a day, 7 days a week if you: are in a crisis. need to escape an abusive situation. (Emergency transportation is available.) are a concerned friend/family/co-worker looking for information in order to help someone who is being abused. have experienced abuse, past or present. Sometimes it’s difficult to call for help. Know that you’ll be listened to with respect and without judgement. We’re here to help. Approximately 3,000 calls are made to the Crisis/Info Line annually for information, support or referrals.